Our customer support team is available 24/7 simply Call us on +1(512) 463-555 (9pm-7pm) we are happy to answer any questions or concerns you may have, or contact us 24/7 via the live chat icon in the corner of your screen. Please fell free to contact us anytime, we are happy to help.

Discreet Shipping

All orders you place with us are shipped in plain brown unbranded packaging.

The name Luxury dolls™ will not be displayed anywhere on the outside of the packaging. All shipping slips and receipts will be enclosed within the package and all contents of the package will be fully dicreet from the delivery driver.

Discrete Billing

Any payments processed through Luxury Dolls™ (phone orders and online orders) are discreet too. Your credit or debit card statement will not show the name “Luxury Dolls”, instead it will show the name ‘LDX Ltd'.

For USA customers we offer next day delivery via UPS or collection in person from one of our local warehouses on all website listed stock. Warehouse Processing time for your doll can take 1-2 days.

We also offer worldwide shipping on all sex dolls.There are no hidden fees and no extra charges.

*We cannot ship to countries that have strict laws regarding sex dolls. 

*For CAN, NOR, AUS and SA and a few other countries it is not possible to pay import charges upfront. In this case, we are happy to split the duty fees with you and also manage the liaison with import customs, so it is stress-free for you. On average the additional fee is approx £100 and in most cases we can give you an estimate of cost prior to purchase. 

All our dolls are made to the highest industry standard since 2012, with the highest quality materials and the latest in sex doll technology going into each doll.

If you are not happy with any aspect of your luxury doll please contact our customer support team. Our team are happy to help and will insure your problem is resolved ASAP or your money back.